Shipping Policy

At KATEI, we are committed to making our delivery process as swift and pleasant as possible, because we know how important it is that your items arrive on time and in good condition.

We deliver our products to all countries and mainly in Lebanon.

In the Lebanon and overseas, we work with Courier Company to provide you the most pleasant services and most reasonable prices. All approved shipments will be delivered using 3rd party fulfillment service.

Delivery Charges

Local (Lebanon) - Free Delivery on orders of 25 USD or more & 2 USD charge for orders below 35 USD

International & GCC - depending on final shipment volumetric weight and destination measured by 3rd party courier company. Shipping charge will be calculated at checkout.

Lebanon: You order will be delivered within - 2 to 5 working days.

Internationally: Your Order Will Be Delivered Within:

- 5-7 Working Days If You Are In The Middle East Including GCC

- 7-10 Working Days If You Are In Europe

- 10+ Working Days If You Are In The Rest Of The World

A tracking code provided by the 3rd party service, will be shared with the users to track their orders.